Getting Help
If you can’t find the answer in our documentation, here’s how to get help.
Get real-time help from the community and the Smallest AI team.
See what others have built and get inspiration for your projects.
Self-Service Resources
Search these docs — use the search bar at the top or browse the sidebar navigation.
Step-by-step code examples and templates for common use cases.
Answers to frequently asked questions about Atoms.
Contact Support
support@smallest.ai — General questions, technical issues, and feature requests.
billing@smallest.ai — Payment, subscription, and plan questions.
security@smallest.ai — Report security concerns or vulnerabilities.
sales@smallest.ai — Enterprise inquiries and custom plans.
Reporting Issues
When reaching out, include as much detail as possible so we can help faster.
Agent Issues
- Agent ID
- Agent type (Single Prompt or Conversational Flow)
- Description of expected vs. actual behavior
- Steps to reproduce
- Sample conversation transcript (if available)
Call Quality Issues
- Call ID
- Phone number involved
- Time of call
- Description of the issue
- Your location (for regional troubleshooting)
Platform Issues
- Browser and version
- Steps to reproduce
- Screenshots
- Any error messages
Enterprise Support
Enterprise customers have access to:
- Dedicated support team
- Priority response times
- Custom onboarding
- Technical consultation
Contact your account manager or email sales@smallest.ai for details.
