Conversational flow agentsCreating your agent

Manual Setup

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Starting from scratch gives you complete control. You’ll land in an empty workflow builder ready for your design.

Getting There

1

Open Create Agent

From your dashboard, click the green Create Agent button in the top right.

2

Choose Start from Scratch

Select the first option in the modal.

Create agent modal
Creation method selection
3

Select Conversational Flow

Choose Conversational Flow as your agent type.

The editor opens with an empty canvas — ready for you to build your workflow.

What’s Next

You’re now in the editor. Here’s where to go from here:

Build Your Workflow

Learn the canvas and start adding nodes

Understand Nodes

Every node type and how to use them

Set Up Branches

Create paths based on caller responses

Configure Settings

Voice, model, and agent settings

First time? Start by dragging a Default node onto the canvas, writing a greeting, and hitting Test Agent (top right). You can build out the full flow as you go.