Integrations let your agent connect directly to external services like CRMs — without custom API configuration. Click, authenticate, and you’re connected.
Location: Left Sidebar → Integrations

We support integrations with Salesforce, Zendesk, Zoho, Fiserv, TSYS, and more.
Some integrations (like Salesforce) are available to install directly. Others show Talk to Sales — reach out and we’ll enable them for your account.
Once connected, your agent can sync with Salesforce automatically.
For services not listed, use API Calls to connect to any REST API.