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Resources

Getting Help

How to get support when you need it.
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If you can’t find the answer in our documentation, here’s how to get help.

Join Discord

Get real-time help from the community and the Smallest AI team.

Voice Agent Showcase

See what others have built and get inspiration for your projects.

Self-Service Resources

Documentation

Search these docs - use the search bar at the top or browse the sidebar navigation.

Cookbooks

Step-by-step code examples and templates for common use cases.

FAQ

Answers to frequently asked questions about the platform.

Contact Support

Email Support

support@smallest.ai - General questions, technical issues, and feature requests.

Billing

billing@smallest.ai - Payment, subscription, and plan questions.

Security

security@smallest.ai - Report security concerns or vulnerabilities.

Sales

sales@smallest.ai - Enterprise inquiries and custom plans.

Reporting Issues

When reaching out, include as much detail as possible so we can help faster.

  • Agent ID
  • Agent type (Single Prompt or Conversational Flow)
  • Description of expected vs. actual behavior
  • Steps to reproduce
  • Sample conversation transcript (if available)
  • Call ID
  • Phone number involved
  • Time of call
  • Description of the issue
  • Your location (for regional troubleshooting)
  • Browser and version
  • Steps to reproduce
  • Screenshots
  • Any error messages

Enterprise Support

Enterprise customers have access to:

  • Dedicated support team
  • Priority response times
  • Custom onboarding
  • Technical consultation

Contact your account manager or email sales@smallest.ai for details.

What’s Next

FAQ

Common questions answered

Glossary

Key terms defined