List disposition metric templates

GET

https://api.smallest.ai/atoms/v1/disposition-metric-templates

GET

/atoms/v1/disposition-metric-templates

1 import requests
2 
3 url = "https://api.smallest.ai/atoms/v1/disposition-metric-templates"
4 
5 payload = {}
6 headers = {
7     "Authorization": "Bearer <token>",
8     "Content-Type": "application/json"
9 }
10 
11 response = requests.get(url, json=payload, headers=headers)
12 
13 print(response.json())

1 {
2   "success": true,
3   "data": [
4     {
5       "identifier": "call_resolved",
6       "dispositionMetricPrompt": "Determine if the customer's issue was fully resolved during the call. Respond with 'Yes' or 'No'.",
7       "dispositionMetricType": "BOOLEAN"
8     },
9     {
10       "identifier": "customer_sentiment",
11       "dispositionMetricPrompt": "Analyze the customer's sentiment throughout the call and classify it as positive, neutral, or negative.",
12       "dispositionMetricType": "ENUM"
13     },
14     {
15       "identifier": "call_duration_minutes",
16       "dispositionMetricPrompt": "Extract the total duration of the call in minutes.",
17       "dispositionMetricType": "INTEGER"
18     },
19     {
20       "identifier": "follow_up_required",
21       "dispositionMetricPrompt": "Indicate whether a follow-up call or action is required after this call. Answer true or false.",
22       "dispositionMetricType": "BOOLEAN"
23     },
24     {
25       "identifier": "next_follow_up_date",
26       "dispositionMetricPrompt": "Identify the scheduled date and time for the next follow-up call, if any.",
27       "dispositionMetricType": "DATETIME"
28     }
29   ]
30 }

Returns all available disposition metric templates. These reusable definitions are used to populate the post-call analytics metric picker when configuring an agent’s postCallAnalyticsConfig. Only a user token is required — no organization context needed.

Authentication

AuthorizationBearer

API key from the console ApiKey collection, sent as Bearer token. Also accepts session cookies for browser-based auth.

Response

Array of disposition metric templates

successboolean

datalist of objects

Errors

401

Unauthorized Error

500

Internal Server Error