Daily call summary

GET

https://api.smallest.ai/atoms/v1/analytics/daily-call-summary

Returns an aggregate call summary for a specific day. Live in-progress and in-queue counts are merged from real-time data on top of the historical data.

Authentication

AuthorizationBearer

API key from the console ApiKey collection, sent as Bearer token. Also accepts session cookies for browser-based auth.

Query parameters

datedateRequired

Date to query (YYYY-MM-DD)

agentIdstringOptional

Filter to a specific agent

Response

Daily call summary

successboolean

dataobject

Errors

400

Bad Request Error

401

Unauthorized Error

500

Internal Server Error

1	import requests
2
3	url = "https://api.smallest.ai/atoms/v1/analytics/daily-call-summary"
4
5	querystring = {"date":"2024-04-20","agentId":"agent-12345"}
6
7	payload = {}
8	headers = {
9	"Authorization": "Bearer <token>",
10	"Content-Type": "application/json"
11	}
12
13	response = requests.get(url, json=payload, headers=headers, params=querystring)
14
15	print(response.json())

1	{
2	"success": true,
3	"data": {
4	"date": "2024-04-20",
5	"totalCalls": 245,
6	"answeredCalls": 190,
7	"unansweredCalls": 40,
8	"failedCalls": 15,
9	"pickupRate": 0.78,
10	"inProgressCalls": 5,
11	"inQueueCalls": 3,
12	"totalDurationMs": 5400000
13	}
14	}