Call start distribution

GET

https://api.smallest.ai/atoms/v1/analytics/call-start-distribution

GET

/atoms/v1/analytics/call-start-distribution

1 import requests
2 
3 url = "https://api.smallest.ai/atoms/v1/analytics/call-start-distribution"
4 
5 querystring = {"date":"date"}
6 
7 payload = {}
8 headers = {
9     "Authorization": "Bearer <token>",
10     "Content-Type": "application/json"
11 }
12 
13 response = requests.get(url, json=payload, headers=headers, params=querystring)
14 
15 print(response.json())

1 {
2   "success": true,
3   "data": {
4     "date": "2024-04-20",
5     "dataPoints": [
6       {
7         "minute": "09:15",
8         "callCount": 5
9       },
10       {
11         "minute": "09:16",
12         "callCount": 8
13       },
14       {
15         "minute": "09:17",
16         "callCount": 3
17       },
18       {
19         "minute": "09:18",
20         "callCount": 7
21       },
22       {
23         "minute": "09:19",
24         "callCount": 4
25       }
26     ],
27     "totalCalls": 27
28   }
29 }

Returns the distribution of call start times as minute-level buckets for a specific day, showing when calls were initiated throughout the day.

Authentication

AuthorizationBearer

API key from the console ApiKey collection, sent as Bearer token. Also accepts session cookies for browser-based auth.

Query parameters

datedateRequired

Date to query (YYYY-MM-DD)

agentIdstringOptional

Filter to a specific agent

Response

Minute-level call start distribution

successboolean

dataobject

Errors

400

Bad Request Error

401

Unauthorized Error

500

Internal Server Error