Full dashboard data

GET

https://api.smallest.ai/atoms/v1/analytics/dashboard

GET

/atoms/v1/analytics/dashboard

1 import requests
2 
3 url = "https://api.smallest.ai/atoms/v1/analytics/dashboard"
4 
5 payload = {}
6 headers = {
7     "Authorization": "Bearer <token>",
8     "Content-Type": "application/json"
9 }
10 
11 response = requests.get(url, json=payload, headers=headers)
12 
13 print(response.json())

1 {
2   "success": true,
3   "data": {
4     "summary": {
5       "totalCalls": 1245,
6       "answeredCalls": 1100,
7       "missedCalls": 145,
8       "averageCallDurationSeconds": 320,
9       "averageWaitTimeSeconds": 15,
10       "dateRange": {
11         "from": "2024-05-01T00:00:00Z",
12         "to": "2024-05-07T23:59:59Z"
13       }
14     },
15     "callVolumeTimeseries": {
16       "timeseries": [
17         {
18           "timestamp": "2024-05-01T00:00:00Z",
19           "callCount": 180
20         },
21         {
22           "timestamp": "2024-05-02T00:00:00Z",
23           "callCount": 210
24         },
25         {
26           "timestamp": "2024-05-03T00:00:00Z",
27           "callCount": 195
28         },
29         {
30           "timestamp": "2024-05-04T00:00:00Z",
31           "callCount": 220
32         },
33         {
34           "timestamp": "2024-05-05T00:00:00Z",
35           "callCount": 190
36         },
37         {
38           "timestamp": "2024-05-06T00:00:00Z",
39           "callCount": 150
40         },
41         {
42           "timestamp": "2024-05-07T00:00:00Z",
43           "callCount": 100
44         }
45       ]
46     },
47     "callOutcomesTimeseries": {
48       "outcomes": [
49         {
50           "outcome": "answered",
51           "count": 1100
52         },
53         {
54           "outcome": "missed",
55           "count": 145
56         },
57         {
58           "outcome": "voicemail",
59           "count": 50
60         }
61       ],
62       "timeseries": [
63         {
64           "timestamp": "2024-05-01T00:00:00Z",
65           "answered": 160,
66           "missed": 15,
67           "voicemail": 5
68         },
69         {
70           "timestamp": "2024-05-02T00:00:00Z",
71           "answered": 190,
72           "missed": 15,
73           "voicemail": 5
74         }
75       ]
76     },
77     "pickupRateByNumber": {
78       "numbers": [
79         {
80           "phoneNumber": "+14155552671",
81           "pickupRate": 0.85,
82           "totalCalls": 300
83         },
84         {
85           "phoneNumber": "+14155552672",
86           "pickupRate": 0.78,
87           "totalCalls": 250
88         },
89         {
90           "phoneNumber": "+14155552673",
91           "pickupRate": 0.92,
92           "totalCalls": 200
93         }
94       ]
95     },
96     "hourlyPerformance": {
97       "hours": [
98         {
99           "hour": 9,
100           "callsHandled": 120,
101           "averageDurationSeconds": 310
102         },
103         {
104           "hour": 10,
105           "callsHandled": 150,
106           "averageDurationSeconds": 330
107         },
108         {
109           "hour": 11,
110           "callsHandled": 140,
111           "averageDurationSeconds": 300
112         }
113       ]
114     },
115     "durationStats": {
116       "averageDurationSeconds": 320,
117       "medianDurationSeconds": 300,
118       "maxDurationSeconds": 1800,
119       "minDurationSeconds": 30,
120       "durationDistribution": {
121         "0-1min": 400,
122         "1-3min": 600,
123         "3-5min": 200,
124         "5+min": 45
125       }
126     }
127   }
128 }

Batched endpoint that fetches all dashboard panels in a single request by running six sub-queries in parallel. Equivalent to calling summary, call-volume-timeseries, call-outcomes-timeseries, pickup-rate-by-number, hourly-performance, and duration-stats individually. Each field may be absent if that sub-query failed; partial data is still returned.

Batched endpoint that fetches all dashboard panels in a single request by running six sub-queries in parallel. Equivalent to calling `summary`, `call-volume-timeseries`, `call-outcomes-timeseries`, `pickup-rate-by-number`, `hourly-performance`, and `duration-stats` individually. Each field may be absent if that sub-query failed; partial data is still returned.

Authentication

AuthorizationBearer

API key from the console ApiKey collection, sent as Bearer token. Also accepts session cookies for browser-based auth.

Query parameters

agentIdstringOptional

Comma-separated agent IDs to filter results

campaignIdstringOptional

Campaign ID to filter results

callTypestringOptional

Type of call to filter (e.g. inbound, outbound)

dateFromdatetimeOptional

Start of date range (ISO 8601)

dateTodatetimeOptional

End of date range (ISO 8601)

Response

All dashboard panel data

successboolean

dataobject

Errors

400

Bad Request Error

401

Unauthorized Error

500

Internal Server Error