Get all conversation logs

GET

https://api.smallest.ai/atoms/v1/conversation

GET

/atoms/v1/conversation

1 from smallest_ai import SmallestAI
2 
3 client = SmallestAI(
4     token="YOUR_TOKEN_HERE",
5 )
6 
7 client.atoms.logs.get_all_conversation_logs(
8     page=1,
9     limit=10,
10     agent_ids="60d0fe4f5311236168a109ca,60d0fe4f5311236168a109cb",
11     campaign_ids="60d0fe4f5311236168a109ca,60d0fe4f5311236168a109cb",
12     call_types="telephony_inbound",
13     search="+1234567890",
14     status_filter="completed,failed",
15     disconnect_reason_filter="user_hangup,agent_hangup",
16     call_attempt_filter="initial",
17     duration_filter="0-30,30-60",
18 )

1 {
2   "status": true,
3   "data": {
4     "logs": [
5       {
6         "_id": "60d0fe4f5311236168a109ca",
7         "callId": "CALL-1737000000000-abc123",
8         "status": "completed",
9         "duration": 120,
10         "from": "+15551234567",
11         "to": "+15559876543",
12         "type": "telephony_outbound",
13         "agentId": "60d0fe4f5311236168a109ca",
14         "agentName": "Sales Agent",
15         "recordingUrl": "https://storage.example.com/recordings/call-123.mp3",
16         "recordingDualUrl": "https://storage.example.com/recordings/call-123-dual.mp3",
17         "disconnectionReason": "user_hangup",
18         "retryCount": 0,
19         "createdAt": "2025-01-15T10:30:00.000Z",
20         "dispositionMetrics": {
21           "interested": "yes",
22           "follow_up_needed": "no"
23         },
24         "agentDispositionConfig": [
25           {
26             "identifier": "string",
27             "type": "string"
28           }
29         ]
30       }
31     ],
32     "pagination": {
33       "total": 150,
34       "page": 1,
35       "limit": 10,
36       "hasMore": true,
37       "totalPages": 15
38     },
39     "dispositionMetricsConfig": [
40       {
41         "identifier": "string",
42         "type": "string"
43       }
44     ]
45   }
46 }

Retrieve paginated conversation logs with support for various filters. Returns call logs for agents belonging to the authenticated user's organization.

from smallest_ai import SmallestAI
client = SmallestAI(
    token="YOUR_TOKEN_HERE",
)
client.atoms.logs.get_all_conversation_logs(
    page=1,
    limit=10,
    agent_ids="60d0fe4f5311236168a109ca,60d0fe4f5311236168a109cb",
    campaign_ids="60d0fe4f5311236168a109ca,60d0fe4f5311236168a109cb",
    call_types="telephony_inbound",
    search="+1234567890",
    status_filter="completed,failed",
    disconnect_reason_filter="user_hangup,agent_hangup",
    call_attempt_filter="initial",
    duration_filter="0-30,30-60",
)

{
  "status": true,
  "data": {
    "logs": [
      {
        "_id": "60d0fe4f5311236168a109ca",
        "callId": "CALL-1737000000000-abc123",
        "status": "completed",
        "duration": 120,
        "from": "+15551234567",
        "to": "+15559876543",
        "type": "telephony_outbound",
        "agentId": "60d0fe4f5311236168a109ca",
        "agentName": "Sales Agent",
        "recordingUrl": "https://storage.example.com/recordings/call-123.mp3",
        "recordingDualUrl": "https://storage.example.com/recordings/call-123-dual.mp3",
        "disconnectionReason": "user_hangup",
        "retryCount": 0,
        "createdAt": "2025-01-15T10:30:00.000Z",
        "dispositionMetrics": {
          "interested": "yes",
          "follow_up_needed": "no"
        },
        "agentDispositionConfig": [
          {
            "identifier": "string",
            "type": "string"
          }
        ]
      }
    ],
    "pagination": {
      "total": 150,
      "page": 1,
      "limit": 10,
      "hasMore": true,
      "totalPages": 15
    },
    "dispositionMetricsConfig": [
      {
        "identifier": "string",
        "type": "string"
      }
    ]
  }
}

Get all conversation logs

Get all conversation logs

Authentication

Query parameters

Response

Errors

Authentication

Query parameters

Response

Errors

1	from smallest_ai import SmallestAI
2
3	client = SmallestAI(
4	token="YOUR_TOKEN_HERE",
5	)
6
7	client.atoms.logs.get_all_conversation_logs(
8	page=1,
9	limit=10,
10	agent_ids="60d0fe4f5311236168a109ca,60d0fe4f5311236168a109cb",
11	campaign_ids="60d0fe4f5311236168a109ca,60d0fe4f5311236168a109cb",
12	call_types="telephony_inbound",
13	search="+1234567890",
14	status_filter="completed,failed",
15	disconnect_reason_filter="user_hangup,agent_hangup",
16	call_attempt_filter="initial",
17	duration_filter="0-30,30-60",
18	)

1	{
2	"status": true,
3	"data": {
4	"logs": [
5	{
6	"_id": "60d0fe4f5311236168a109ca",
7	"callId": "CALL-1737000000000-abc123",
8	"status": "completed",
9	"duration": 120,
10	"from": "+15551234567",
11	"to": "+15559876543",
12	"type": "telephony_outbound",
13	"agentId": "60d0fe4f5311236168a109ca",
14	"agentName": "Sales Agent",
15	"recordingUrl": "https://storage.example.com/recordings/call-123.mp3",
16	"recordingDualUrl": "https://storage.example.com/recordings/call-123-dual.mp3",
17	"disconnectionReason": "user_hangup",
18	"retryCount": 0,
19	"createdAt": "2025-01-15T10:30:00.000Z",
20	"dispositionMetrics": {
21	"interested": "yes",
22	"follow_up_needed": "no"
23	},
24	"agentDispositionConfig": [
25	{
26	"identifier": "string",
27	"type": "string"
28	}
29	]
30	}
31	],
32	"pagination": {
33	"total": 150,
34	"page": 1,
35	"limit": 10,
36	"hasMore": true,
37	"totalPages": 15
38	},
39	"dispositionMetricsConfig": [
40	{
41	"identifier": "string",
42	"type": "string"
43	}
44	]
45	}
46	}