Get conversation log by ID | Smallest AI Docs

from smallest_ai import SmallestAI
client = SmallestAI(
    token="YOUR_TOKEN_HERE",
)
client.atoms.logs.get_conversation_log_by_id(
    id="CALL-1737000000000-abc123",
)

{
  "status": true,
  "data": {
    "_id": "abc123",
    "callId": "abc123",
    "agent": {
      "_id": "string",
      "name": "string",
      "description": "string",
      "backgroundSound": "",
      "organization": "string",
      "workflowId": "string",
      "workflowType": "workflow_graph",
      "createdBy": "string",
      "globalKnowledgeBaseId": "string",
      "language": {
        "enabled": "en",
        "switching": {
          "isEnabled": true,
          "minWordsForDetection": 1.1,
          "strongSignalThreshold": 1.1,
          "weakSignalThreshold": 1.1,
          "minConsecutiveForWeakThresholdSwitch": 1.1
        },
        "supported": [
          "string"
        ]
      },
      "synthesizer": {
        "voiceConfig": {
          "model": "waves_lightning_large",
          "voiceId": "nyah",
          "gender": "female"
        },
        "speed": 1.2,
        "consistency": 0.5,
        "similarity": 0,
        "enhancement": 1
      },
      "slmModel": "electron",
      "defaultVariables": {},
      "preCallAPI": {
        "url": "string",
        "method": "GET",
        "isEnabled": false,
        "headers": {},
        "body": {},
        "timeout": 5,
        "queryParams": {},
        "responseVariables": [
          {
            "variableName": "string",
            "jsonPath": "string"
          }
        ]
      },
      "createdAt": "2024-01-15T09:30:00Z",
      "updatedAt": "2024-01-15T09:30:00Z",
      "activeVersionId": "string",
      "versionId": "string",
      "_resolvedConfig": {
        "prompt": "string",
        "tools": [
          {
            "type": "end_call",
            "name": "end_call",
            "description": "End the conversation when the user is satisfied",
            "enabled": true,
            "transferNumber": "+1234567890",
            "transferOption": {
              "type": "cold_transfer",
              "privateHandoffOption": {
                "type": "prompt",
                "prompt": "string"
              },
              "publicHandoffOption": {
                "type": "prompt",
                "prompt": "string"
              }
            },
            "onHoldMusic": "ringtone",
            "transferOnlyIfHuman": true,
            "detectionTimeout": 30,
            "url": "https://api.example.com/orders",
            "method": "GET",
            "timeout": 5000,
            "headers": {
              "Authorization": "Bearer TOKEN",
              "Content-Type": "application/json"
            },
            "headersArray": [
              {
                "key": "Authorization",
                "value": "Bearer TOKEN"
              }
            ],
            "queryParams": [
              {
                "key": "id",
                "value": "{{order_id}}"
              }
            ],
            "requestBody": "{\"customer_id\": \"{{customer_id}}\"}",
            "llmParameters": [
              {
                "name": "string",
                "description": "string",
                "type": "text",
                "values": [
                  "string"
                ],
                "required": false
              }
            ],
            "responseVariables": [
              {
                "variableName": "orderStatus",
                "jsonPath": "$.data.status"
              }
            ],
            "variablesExtractionSchema": [
              {
                "name": "customer_name",
                "description": "The customer's full name",
                "type": "text",
                "values": [
                  "satisfied",
                  "unsatisfied",
                  "neutral"
                ]
              }
            ],
            "knowledgeBaseId": "60d0fe4f5311236168a109ca",
            "fillerPhrases": [
              "Let me check that for you",
              "One moment please"
            ]
          }
        ],
        "postCallAnalyticsConfig": {
          "dispositionMetrics": [
            {
              "identifier": "call_resolved",
              "dispositionMetricPrompt": "Was the customer issue resolved by the end of the call?",
              "dispositionMetricType": "STRING",
              "choices": [
                "resolved",
                "escalated",
                "callback_scheduled",
                "no_action"
              ]
            }
          ],
          "useInternalAnalyticsModel": true,
          "useReasoningModel": false,
          "successMetrics": [
            {
              "identifier": "string",
              "successMetricPrompt": "string",
              "successMetricType": "NUMERIC_SCALE"
            }
          ],
          "summaryPrompt": ""
        },
        "callDispositionConfig": "string"
      }
    },
    "status": "completed",
    "duration": 300,
    "recordingUrl": "string",
    "from": "string",
    "to": "string",
    "transcript": [
      "string"
    ],
    "average_transcriber_latency": 1.1,
    "average_agent_latency": 1.1,
    "average_synthesizer_latency": 1.1,
    "type": "telephony_inbound",
    "voiceConfigUsed": {
      "model": "string",
      "voiceId": "string",
      "gender": "string"
    },
    "slmModelUsed": "string"
  }
}

Retrieve detailed information about a specific conversation including transcript, events, and latency metrics.

Authentication

AuthorizationBearer

API key from the console ApiKey collection, sent as Bearer token. Also accepts session cookies for browser-based auth.

Path parameters

idstringRequired

The callId of the conversation. You can get the callId from the conversation logs endpoint.

Response

Successful response

statusboolean

dataobject

Errors

400

Bad Request Error

401

Unauthorized Error

500

Internal Server Error