Using the MCP

Prompt Cookbook

Copy-paste prompts for everything the MCP can do. Just type them in your editor’s chat.

View as Markdown

No commands to memorize. Just ask in plain English — the AI picks the right tool.

Agents

List all my agents
Show me agents with "support" in the name
Create a new agent called "Customer Support"
Create an agent called "Survey Bot" with Hindi as the default language
Update the prompt for agent "Support Bot" to:
"You are a helpful customer support agent for Acme Corp.
Be polite, concise, and always confirm before taking action."
Change the first message of "Support Bot" to "Hi, thanks for calling Acme support! How can I help?"
Update "Support Bot" to support English and Hindi
Archive the agent called "Old Test Bot"

Call logs

Show me all calls from the last 24 hours
Show me calls from this week
Show me failed calls from this week
Get all completed calls for agent "Support Bot"
Find all calls to +14155551234
Show me all inbound calls this month
List outbound calls from the last 7 days

Debugging

Call IDs look like CALL-1234567890-abc123. You can find them in call log responses or in the Atoms Console.

Debug call CALL-1234567890-abc123

This returns everything about a single call:

  • Full transcript — complete conversation between agent and caller
  • Errors — any errors that occurred during the call
  • Cost breakdown — LLM, TTS, STT, telephony, and platform costs
  • Post-call analytics — disposition metrics extracted from the conversation

Usage & costs

What's our total call spend this week?
Show usage stats for the "Sales Outreach" agent this month
How many calls did we make in January?

Making calls

These trigger real phone calls. The agent will call the number and follow its configured prompt.

Call +14155551234 using the "Sales Outreach" agent
Call +916366821717 using agent "Support Bot"

Campaigns & phone numbers

Show me all running campaigns
List completed campaigns for the "Survey" agent

Chaining actions

You can combine multiple steps in a single prompt — the AI executes them in sequence:

Create a new agent called "Demo Bot",
set its prompt to "You are a friendly demo agent that introduces
our product in under 30 seconds",
then call +14155551234 with it

This will:

  1. Create the agent
  2. Update its prompt
  3. Make the call

All in one go.