Call Metrics

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from smallestai.atoms.call import Call
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call = Call()
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calls = call.get_calls(limit=5)
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for log in calls["data"]["logs"]:
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    print(f"{log['callId']}: {log['status']} ({log['duration']}s)")

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from smallestai.atoms.call import Call
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call = Call()
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# By status
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completed = call.get_calls(status="completed", limit=10)
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# By agent
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agent_calls = call.get_calls(agent_id="696ddd281ea16a73cb8aafbe", limit=10)
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# By campaign
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campaign_calls = call.get_calls(campaign_id="696ddd2a04ff172dbd8eddad", limit=10)
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# By call type
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outbound = call.get_calls(call_type="telephony_outbound", limit=10)
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# By phone number
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found = call.get_calls(search="+916366821717", limit=10)

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from smallestai.atoms.call import Call
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call = Call()
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call_id = "CALL-1768807723178-4561d0"
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details = call.get_call(call_id)
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data = details["data"]
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print(f"Status: {data['status']}")
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print(f"Duration: {data['duration']} seconds")
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print(f"From: {data['from']} → To: {data['to']}")

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details = call.get_call(call_id)
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transcript = details["data"].get("transcript", [])
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for msg in transcript:
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    print(f"{msg['role']}: {msg['content']}")

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details = call.get_call(call_id)
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data = details["data"]
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if data.get("recordingUrl"):
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    print(f"Mono: {data['recordingUrl']}")
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if data.get("recordingDualUrl"):
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    print(f"Stereo: {data['recordingDualUrl']}")

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call_ids = ["CALL-1768807723178-4561d0", "CALL-1768807723177-4561cd"]
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result = call.search_calls(call_ids)
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print(f"Found {result['data']['total']} of {len(call_ids)} calls")

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details = call.get_call(call_id)
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data = details["data"]
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print(f"Transcriber: {data.get('average_transcriber_latency')}ms")
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print(f"Agent (LLM): {data.get('average_agent_latency')}ms")
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print(f"Synthesizer: {data.get('average_synthesizer_latency')}ms")