Analytics | Smallest AI Docs

Analytics gives you complete visibility into what happens during and after every call your agents handle.

What Can You Track?

Every call generates rich data that you can access programmatically:

Category	Data Available
Call Details	Duration, status, phone numbers, timestamps
Transcript	Full conversation text with speaker labels
Recordings	Mono and stereo audio files
AI Summaries	Auto-generated call summaries
Disposition Metrics	Extracted data points you define
Performance	Latency breakdowns per component
Cost	Credits consumed per call

During the call — Events are logged in real-time (status changes, transcription, speech)
After the call — AI processes the transcript to generate summaries and extract configured metrics
On demand — SDK methods let you query, filter, and search call data

Method	Purpose
`get_calls()`	List calls with filters
`get_call(id)`	Get single call details
`search_calls(ids)`	Batch fetch by call IDs
`get_post_call_config(agent_id)`	Get agent’s analytics config
`set_post_call_config(agent_id, ...)`	Configure post-call extraction

Retrieve calls, transcripts, recordings, and performance data.

Configure AI summaries and disposition metrics.