Changelog

Importing your own phone number (POST /product/import-phone-number) is now forgiving about the SIP Termination URL format. The expected value is your provider’s bare hostname or IP, optionally with a port (for example sip.telnyx.com or 203.0.113.10:5081) — but full SIP URIs are now accepted and automatically normalized: the sip:/sips: scheme, URI parameters (such as ;transport=udp), and any user info are stripped before the trunk is created. Previously a pasted SIP URI failed the import with a provider-side error.

Values that cannot be normalized to a valid host (for example a website URL pasted by mistake) are rejected immediately with a clear 400 explaining the expected format, instead of failing later when calls are placed.

Two things to note:

• Credentials must go in the dedicated Username / Password fields. Embedding them as URI parameters (;username=...;password=...) is not supported — those parameters are stripped during normalization.

• All import and provider-setup documentation (Twilio, Telnyx, Vonage) has been updated to show the bare-hostname format.

• SIP Trunking Guide

• Phone Numbers (Dashboard)