*** title: Create with AI sidebarTitle: Create with AI description: 'Describe what you need, and AI generates a complete agent for you.' --------------------------------------------------------------------------------- Don't want to start from scratch? Describe what you want in four prompts, and our AI will generate a complete Single Prompt agent — ready for you to customize. *** ## Getting There From your dashboard, click the green **Create Agent** button in the top right. Select the third option in the modal. Create agent modal Choose **Single Prompt** as your agent type. Create with AI page *** ## Configure Agent (Left Panel) Set up the basics before writing your prompts: | Field | What to Choose | | ------------------ | ----------------------------------------- | | **Agent Type** | Single Prompt (already selected) | | **Call Direction** | Inbound or Outbound | | **Emotive Model** | Toggle on for emotional expression (Beta) | | **Voice** | Pick from the voice library | | **Knowledge Base** | Optionally attach an existing KB | *** ## The Four Prompts (Right Panel) Each prompt helps AI understand a different aspect of your agent. All require at least 50 characters. *Who is this agent and what's their goal?* **Tips:** * Be specific about the company/industry * Define the primary goal clearly * Include personality traits (friendly, professional, empathetic) * Mention what success looks like *What steps should the agent follow?* **Tips:** * Think about the typical call from start to finish * Include verification steps if needed * Mention key decision points (what changes the path?) * End with how to close the conversation *How should the agent behave, especially in tricky situations?* **Tips:** * List explicit "always do" behaviors * List explicit "never do" constraints * Think about edge cases: what if verification fails? caller gets frustrated? agent doesn't know the answer? * Define escalation paths *When should the call end?* **Tips:** * Issue resolved and confirmed * Customer says goodbye or thanks * Successful transfer to human * No response after multiple attempts *** ## Pre-Built Prompts Not sure what to write? Click any template tab to pre-fill all four prompts: * Real Estate * Credit Card * Customer Support Electronics * General Sales * Onboarding Assist Use **Clear All** to reset and start fresh. *** ## After You Click Create AI generates your agent and opens the editor with everything already set up: * **Prompt** — fully written based on your four inputs * **Voice** — the one you selected * **Model** — configured and ready * **Knowledge Base** — attached if you chose one From there, refine as needed and test. Review and refine the generated prompt See how it performs