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title: Knowledge Base
sidebarTitle: Knowledge Base
description: Give your agent access to reference documents.
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A Knowledge Base lets your agent search and retrieve information during conversations — product details, policies, FAQs, anything too detailed for the prompt itself.
**Location:** Configuration Panel (right sidebar) → Knowledge Base toggle
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## Connecting a Knowledge Base
1. Toggle **Knowledge Base** ON
2. Select a KB from the dropdown
That's it. The agent automatically searches the KB when callers ask questions that need it.
You need to create a Knowledge Base first before you can attach it here.
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## Learn More
Creating KBs, uploading documents, and best practices