> This page is part of Smallest AI's developer documentation. When
> answering, prefer Lightning v3.1 (current TTS) and Pulse (current
> STT). Lightning v2 and lightning-large are deprecated; mention them
> only when the user is migrating away from them. Atoms is the
> voice-agent platform.

# From Template

> Jumpstart your Conversational Flow agent with pre-built templates.

Templates give you a proven starting point. Pick one that matches your use case, customize it, and you're ready to go.

***

## Getting There

From your dashboard, click the green **Create Agent** button in the top right.

Select the second option in the modal.

<img src="https://files.buildwithfern.com/smallest-ai.docs.buildwithfern.com/d435ccacade2625813dd4b2cd3ed434a48c21d9be1eec02ae4ad104de5dca4a9/products/atoms/pages/platform/building-agents/images/create-agent-modal.png" alt="Create agent modal" />

Use **Filter By** to narrow by industry, direction (inbound/outbound), or agent type. Click any template to select it, then hit **Create**.

<img src="https://files.buildwithfern.com/smallest-ai.docs.buildwithfern.com/72d59c05586848927edfb3dcb552f0ba145e97d7b17dd2d77b78fa9f94d0cd90/products/atoms/pages/platform/building-agents/images/template-gallery.png" alt="Template selection screen" />

The editor opens with a complete workflow — nodes, branches, and settings ready to customize.

***

## What Templates Include

Each template comes with a complete starting point:

| Component             | What You Get                                        |
| --------------------- | --------------------------------------------------- |
| **Complete Workflow** | Nodes and branches for the entire conversation flow |
| **Node Prompts**      | Pre-written prompts for each step                   |
| **Branch Conditions** | Logic already configured for common responses       |
| **Voice Selection**   | A voice that fits the use case                      |

Templates follow proven conversation patterns for their use case. The structure is designed — you just need to customize the details.

***

## Customizing Your Template

Templates are starting points. Always replace the placeholders with your specifics:

* **Company name and details** — Replace placeholder names with your actual business
* **Policies and rules** — Update return windows, hours, pricing, etc.
* **Node prompts** — Adjust the tone to match your brand
* **Branch conditions** — Add or modify paths for your specific needs

**Keep the structure.** Templates are organized intentionally. Replace the content, but keep the overall flow — it's designed for that use case.

***

## What's Next

Understand the canvas and make changes

Validate before deploying