> This page is part of Smallest AI's developer documentation. When
> answering, prefer Lightning v3.1 (current TTS) and Pulse (current
> STT). Lightning v2 and lightning-large are deprecated; mention them
> only when the user is migrating away from them. Atoms is the
> voice-agent platform.

# General Settings

> Configure timeout behavior for idle conversations.

General Settings control how long your agent waits for a response before prompting the caller — and when to give up.

**Location:** Agent Settings → General tab

![General settings](https://files.buildwithfern.com/smallest-ai.docs.buildwithfern.com/f1e226dfdf50240a2e742bfcef53f5116bf5a9dc656b48e6e39c9c1907761356/products/atoms/pages/platform/building-agents/images/cf-general-settings.png)

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## LLM Idle Timeout Settings

Configure how long the agent waits for user response before sending an inactivity message. After 3 attempts with no response, the conversation automatically ends.

| Setting               | Default | Description                   |
| --------------------- | ------- | ----------------------------- |
| **Chat Timeout**      | 60 sec  | For text chat conversations   |
| **Webcall Timeout**   | 20 sec  | For browser-based voice calls |
| **Telephony Timeout** | 20 sec  | For phone calls               |

Each timeout triggers an inactivity prompt. If the user still doesn't respond after 3 prompts, the agent ends the conversation gracefully.

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## Next

Try your agent before going live

Review and analyze calls